At One Empire Security, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website and services, in compliance with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws.
- Information We Collect
We collect the following types of personal data from individuals who interact with our Website or contact us for services:- Personal Identification Information: This may include your name, email address, phone number, and postal address when you request information or services.
- Service-Related Information: If you inquire about or request specific services, we may collect details about the services you need, including security requirements, property details, and event details.
- Payment Information: If you use our services that involve transactions, we may collect payment information such as credit card numbers and billing addresses.
- Website Usage Data: This includes IP addresses, browser types, device types, and browsing activity on the Website to help us improve our website and services.
- Communication Records: If you contact us, we may retain records of your communications with us, including email exchanges or phone conversations.
- How We Use Your Information
We use the information we collect to:- Provide, manage, and improve our security services.
- Respond to your inquiries and requests for quotes or information.
- Process payments for services rendered.
- Communicate with you about updates, promotions, and changes to our services.
- Comply with our legal and regulatory obligations.
- Monitor and improve the functionality and performance of our website.
- Legal Basis for Processing Your Data
Under the GDPR, we process your personal data based on the following legal grounds: - Consent: Where you have given explicit consent to us processing your data for specific purposes (e.g., signing up for newsletters or requesting a service).
- Contractual Necessity: To perform our contractual obligations with you, such as delivering security services.
- Legal Obligation: Where processing is necessary for compliance with a legal requirement.
- Legitimate Interests: To pursue our legitimate business interests, such as improving services and customer support, as long as these interests do not outweigh your rights and freedoms.
- Data Sharing and Disclosure
We may share your personal data with third parties in the following circumstances:- Service Providers: We may share your data with trusted third-party service providers who help us operate our website or deliver our services, such as payment processors, IT support providers, and marketing platforms.
- Legal Compliance: We may disclose your personal data if required by law, in response to lawful requests by public authorities, or to protect the rights, property, or safety of One Empire Security or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
Data Security
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction. However, please note that no data transmission or storage method can be guaranteed 100% secure.
Retention of Data
We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law or regulation. After the data is no longer needed, we will securely delete or anonymise it.
Your Rights Under GDPR: You have the following rights regarding your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccuracies in your personal data.
- Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
- Right to Restrict Processing: You can ask us to limit how we use your personal data.
- Right to Object: You can object to the processing of your personal data for specific purposes, such as marketing.
To exercise these rights, please contact us at [[email protected]]
Cookies
We use cookies and similar tracking technologies to enhance your experience on the Website, analyse usage, and provide personalised content. You can control cookies through your browser settings. For more information on how we use cookies, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any external sites you visit.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Privacy Policy will take effect immediately upon publication.
Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Email: [email protected]
